{"id":1324,"date":"2025-04-24T13:07:09","date_gmt":"2025-04-24T13:07:09","guid":{"rendered":"https:\/\/casalfarneto.it\/?page_id=1324"},"modified":"2025-05-22T09:17:01","modified_gmt":"2025-05-22T09:17:01","slug":"comunicazioni-reclami-e-suggerimenti","status":"publish","type":"page","link":"https:\/\/casalfarneto.it\/en\/comunicazioni-reclami-e-suggerimenti\/","title":{"rendered":"Feedback, Complaints &#038; Inquiries"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background gradient-container-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:45px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.8%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:4.8%;--awb-width-medium:40%;--awb-order-medium:0;--awb-spacing-right-medium:4.8%;--awb-spacing-left-medium:4.8%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-custom_color_1);--awb-margin-top:5px;--awb-margin-bottom:25px;--awb-font-size:44px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Playfair Display&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;--fontSize:44;line-height:1.18;\">Your feedback matters\u2014tell us what you think!<\/h2><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-font-size:16px;--awb-line-height:1.5;--awb-text-font-family:&quot;Montserrat&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Dear Customer,<\/p>\n<p>Your opinion is very important to us.<br \/>\nWe are committed to providing high-quality service, which is why your valuable feedback means so much.<\/p>\n<p>If you\u2019ve visited our winery for tastings or events, we\u2019d love to hear your thoughts.<\/p>\n<p>You can share your suggestions with us by filling out this form \u2014 we will read them carefully.<br \/>\nThank you for taking the time to provide your feedback.<\/p>\n<p><strong>Direct contacts:<\/strong><br \/>\nTel. +39 0731 889001<br \/>\nrichieste@casalfarneto.it<\/p>\n<p><strong>Office Hours:<\/strong><br \/>\nLun \u2013 Ven: 9:30 \u2013 12:00 \/ 14:30 \u2013 18:30<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.2%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.2%;--awb-width-medium:60%;--awb-order-medium:0;--awb-spacing-right-medium:3.2%;--awb-spacing-left-medium:3.2%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form fusion-form-builder fusion-form-form-wrapper fusion-form-1327\" style=\"--awb-tooltip-text-color:#ffffff;--awb-tooltip-background-color:#333333;\" data-form-id=\"1327\" data-config=\"{&quot;form_id&quot;:1327,&quot;form_post_id&quot;:1327,&quot;post_id&quot;:1324,&quot;form_type&quot;:&quot;ajax&quot;,&quot;confirmation_type&quot;:&quot;message&quot;,&quot;redirect_url&quot;:&quot;&quot;,&quot;field_labels&quot;:{&quot;Nome&quot;:&quot;&quot;,&quot;Cognome&quot;:&quot;&quot;,&quot;Email&quot;:&quot;&quot;,&quot;Telefono&quot;:&quot;&quot;,&quot;Messaggio&quot;:&quot;&quot;,&quot;Privacy&quot;:&quot;&quot;,&quot;Newsletter&quot;:&quot;&quot;},&quot;field_logics&quot;:{&quot;Nome&quot;:&quot;&quot;,&quot;Cognome&quot;:&quot;&quot;,&quot;Email&quot;:&quot;&quot;,&quot;Telefono&quot;:&quot;&quot;,&quot;Messaggio&quot;:&quot;&quot;,&quot;Privacy&quot;:&quot;&quot;,&quot;Newsletter&quot;:&quot;&quot;,&quot;notice_1&quot;:&quot;&quot;},&quot;field_types&quot;:{&quot;Nome&quot;:&quot;text&quot;,&quot;Cognome&quot;:&quot;text&quot;,&quot;Email&quot;:&quot;email&quot;,&quot;Telefono&quot;:&quot;text&quot;,&quot;Messaggio&quot;:&quot;textarea&quot;,&quot;Privacy&quot;:&quot;consent&quot;,&quot;Newsletter&quot;:&quot;consent&quot;,&quot;notice_1&quot;:&quot;notice&quot;,&quot;recaptcha_1&quot;:&quot;recaptcha&quot;,&quot;submit_1&quot;:&quot;submit&quot;},&quot;nonce_method&quot;:&quot;ajax&quot;}\"><form action=\"https:\/\/casalfarneto.it\/en\/comunicazioni-reclami-e-suggerimenti\/\" method=\"post\" class=\"fusion-form fusion-form-1327\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-1 fusion-flex-container has-pattern-background has-mask-background gradient-container-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"1327\"><input type=\"text\" autocomplete=\"off\" name=\"Nome\" id=\"Nome\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"Name *\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"1327\"><input type=\"text\" autocomplete=\"off\" name=\"Cognome\" id=\"Cognome\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"Surname *\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-email-field fusion-form-label-above\" style=\"\" data-form-id=\"1327\"><input type=\"email\" autocomplete=\"off\" name=\"Email\" id=\"Email\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"Email *\" data-holds-private-data=\"false\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"1327\"><input type=\"text\" autocomplete=\"off\" name=\"Telefono\" id=\"Telefono\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"Phone *\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-textarea-field fusion-form-label-above\" style=\"\" data-form-id=\"1327\"><textarea cols=\"40\" autocomplete=\"off\"  minlength=\"0\"  rows=\"8\" tabindex=\"\" id=\"Messaggio\" name=\"Messaggio\" class=\"fusion-form-input\" placeholder=\"Message \" data-holds-private-data=\"false\"><\/textarea><\/div><div class=\"fusion-form-field fusion-form-consent-field fusion-form-label-above consent\" style=\"\" data-form-id=\"1327\"><div class=\"fusion-form-checkbox option-inline\"><input tabindex=\"\" id=\"Privacy\" type=\"checkbox\" value=\"1\" name=\"Privacy\" class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" checked \/><label for=\"Privacy\">&nbsp;&nbsp;I have read the Privacy Policy and I agree to the processing of personal data<\/label><\/div><\/div><div class=\"fusion-form-field fusion-form-consent-field fusion-form-label-above consent\" style=\"\" data-form-id=\"1327\"><div class=\"fusion-form-checkbox option-inline\"><input tabindex=\"\" id=\"Newsletter\" type=\"checkbox\" value=\"1\" name=\"Newsletter\" class=\"fusion-form-input\"\/><label for=\"Newsletter\">&nbsp;&nbsp;I have read the Privacy Policy and I wish to subscribe to the Newsletter<\/label><\/div><\/div><div class=\"form-submission-notices data-notice_1\" id=\"fusion-notices-1\"><div class=\"fusion-alert alert success alert-success fusion-alert-center fusion-form-response fusion-form-response-success awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"awb-icon-check-circle\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">Grazie per il vostro messaggio. \u00c8 stato inviato.<\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div><div class=\"fusion-alert alert error alert-danger fusion-alert-center fusion-form-response fusion-form-response-error awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"awb-icon-exclamation-triangle\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">Si \u00e8 verificato un errore durante il tentativo di inviare il tuo messaggio. 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